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After Sales

Our After-Market Services include on-stock availability of full range of spare-parts, prompt valve repair and maintenance services by our experienced and competent technical staff, immediate on-site field services, on-time commissioning of projects and related technical training to your full satisfaction.

Valve Repair and Refurbishment

The process for valve refurbishment and repairing is as follows:

• Receiving of Damage Valve
• Cleaning Valve body
• Diagnosis of Problem
• Strip down of valve
• Identification of Problem
• Design authority to issue instructions
• Pull original WFE drawings
• Manufacture required parts to drawings
• Assemble fixed valve
• Test Valve leakage and operation
• Produce test reports
• Dispatch Repaired/Reconditioned Valve to Customer

Site Technical Services

• Consultation on valve and pipeline operation related techniques

• Suggest for the selection of valves and design alternatives
• Assessment on influence of pipeline technology and media to valves
• Providing professional equipment to help remove factors that influence valve operation

Warranty Clause

The warranty described below applies only on new or unused goods or goods reconditioned by WFE manufacturing . The manufacturer specifically disclaims any warranty for used goods or goods sold as is. For a period of one (1) year after date of purchase of any of the goods described herein, manufacturer warrants such goods shall remain free from failure due to defects in workmanship and materials incorporated therein by or for manufacturer provided such failure shall not have been caused or contributed to by improper usage, service or application, improper installation or maintenance, repairs, alteration, or modifications effected by or for the user, misuse, negligence or accident. In the event of failure for which manufacturer has assumed warranty obligations here under, and provided written notification of such failure shall be immediately given to manufacturer, it agrees to repair, or at its option, to replace the goods sold at its sold expense. This warranty extends only to the original Purchaser of the goods and is the only warranty made by manufacturer in connection therewith. There are no other warranties, express or implied, of any kind given with respect to the goods, their merchant-ability, fitness for any particular purpose or usage, or otherwise, nor is any person authorized to extend on behalf of manufacturer any form of warranty other than above set forth.

Return and Cancellation Policy

No product may be returned without the manufacturer's prior written consent. All goods returned are subject to handling charge plus freight in both directions, restocking fees and charges for any required reconditioning, unless otherwise specified in writing by Manufacturer. Overages, shortages and incorrect material claims must be made in writing within ten (10) days of receipt of goods. Cancellation of orders once placed with and accepted by Manufacturer may be made only with its written consent.